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Interview Assistant

Privacy Policy

Last Updated: 7 October 2026

Interview Assistant AI respects your privacy and aims to be transparent about how information is processed when you use the service.

1. Scope

This Privacy Policy explains how Interview Assistant AI collects, uses, stores, and otherwise processes information when you use our website, Web App, paid services, support channels, and related functionality.

When you create an account or accept an updated policy version, you acknowledge this Privacy Policy.

Where applicable law requires separate consent for a particular type of processing, we may request that consent separately.

2. Information We Process

Depending on how you use Interview Assistant AI, we may process:

Account Information

  • email address;
  • authentication and account information;
  • account status and plan information;
  • records showing acknowledgement of applicable Terms and Privacy Policy versions.

Interview and User-Provided Content

This may include:

  • interview transcripts;
  • AI-generated responses;
  • interview titles and history;
  • custom instructions;
  • resumes;
  • job descriptions;
  • Knowledge content;
  • extracted text or summaries generated from uploaded materials;
  • other information you intentionally provide to the service.

Speech or audio input may also be processed as necessary to provide transcription functionality. You are responsible for obtaining the permissions required to submit or transcribe that input, as explained in the Terms & Conditions.

Usage and Technical Information

This may include:

  • browser and device information;
  • IP address and related technical information;
  • pages and product features used;
  • product events;
  • diagnostic information;
  • performance and error information.

Support and Communications

We may process information you provide when you:

  • contact customer support;
  • report a problem;
  • use supported communication or chatbot functionality;
  • communicate with us regarding your account, payments, or service.

Payment Information

Payments are processed through third-party payment providers.

Interview Assistant AI does not need to store full payment-card details in order to provide the service.

We may receive and retain transaction-related information such as payment status, plan, amount, transaction identifiers, or subscription information.

3. How We Use Information

We may process information to:

  • provide and operate Interview Assistant AI;
  • authenticate users and manage accounts;
  • provide transcription and AI-generated functionality;
  • make saved interview history and uploaded materials available through existing product features;
  • process purchases and subscriptions;
  • provide customer support;
  • troubleshoot technical problems;
  • maintain security and prevent abuse;
  • measure product usage and performance;
  • improve product functionality and user experience;
  • send transactional, account, payment, security, and service-related communications;
  • comply with applicable legal obligations.

4. Interview Content and Uploaded Documents

Interview Assistant AI currently stores certain interview-related information and uploaded materials in order to provide existing functionality such as interview history, saved documents, account functionality, and customer support.

This may include interview transcripts, AI responses, resumes, job descriptions, Knowledge content, extracted text, summaries, and custom instructions.

Authorized personnel and service providers may access information where reasonably necessary to:

  • provide the service;
  • investigate technical issues;
  • provide support;
  • maintain security;
  • comply with legal obligations.

5. AI and Speech Processing

Interview Assistant AI relies on third-party AI and speech-processing services for parts of its functionality.

Information necessary to generate a transcription, AI response, or other requested output may be transmitted to the relevant provider.

Those providers process information under the terms and data-handling practices applicable to their services.

Where a user chooses a supported Bring Your Own Key ("BYOK") option, requests may be processed through the third-party AI provider associated with the credential supplied by that user.

6. Third-Party Service Providers

Interview Assistant AI uses third-party providers to operate parts of the service.

These providers may support:

  • cloud infrastructure;
  • payment processing;
  • analytics;
  • speech transcription;
  • AI processing;
  • authentication;
  • transactional and service communications.

Information may be shared with or processed by these providers where reasonably necessary to provide the relevant functionality.

7. Legal Bases for Processing

Where applicable data-protection law requires a legal basis, processing may be based on:

  • performance of our contract with you;
  • our legitimate interests in operating, securing, supporting, and improving the service;
  • compliance with legal obligations;
  • consent, where consent is required for a particular activity.

The applicable basis depends on the information and purpose involved.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy and for applicable legal, security, payment, support, and operational requirements.

Retention periods may vary depending on:

  • the type of information;
  • the product functionality involved;
  • account status;
  • legal obligations;
  • security requirements;
  • backup and operational requirements.

Interview-related history and uploaded materials may be retained while required to provide the relevant saved-account functionality.

We may retain limited information after deletion or account closure where reasonably required by law, security, fraud prevention, payment records, dispute handling, or legitimate backup / operational requirements.

9. Deletion and Privacy Requests

Depending on your location and applicable law, you may have rights regarding your personal information, which may include:

  • access;
  • correction;
  • deletion;
  • restriction;
  • objection;
  • portability.

The availability and scope of these rights depends on applicable law.

To make a privacy-related request, contact:

mail@interview-assistant-ai.com

10. International Processing

Because Interview Assistant AI uses online infrastructure and third-party service providers, information may be processed in countries other than the country where you live.

Where required, international processing is handled subject to applicable data-protection requirements.

11. Security

We use reasonable technical and organizational measures intended to protect information processed through Interview Assistant AI.

However, no online service or storage system can guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy when the product, service providers, commercial model, or legal requirements change.

The current version and its effective date will be published on the Interview Assistant AI website.

Where required by law or appropriate because of a material change, we may provide additional notice or request acknowledgement.

13. Contact

For privacy-related questions or requests:

mail@interview-assistant-ai.com

Operator: Interview Assistant AI