Refund Policy

Thank you for choosing Interview Assistant for your helping you with career planning. Our refund policy is designed to ensure fair and transparent business practices for all our valued customers. Please review the following guidelines carefully:

Payment Terms: The payment terms for our services will be clearly specified on the payment page on our website. Customers are encouraged to review and understand the payment terms before making a purchase.

Refund Initiation: Refunds will only be initiated on a case-by-case basis. Customers who wish to request a refund must reach out to our customer support team at mail@interview-assistant-ai.com within 2 weeks after making their purchase with us.

Case Review: Upon receiving a refund request, our team will review the case thoroughly to assess the validity of the request and determine if a refund is warranted based on the specific circumstances.

Refund Eligibility: Refunds will be considered for cases where there is a valid reason for dissatisfaction with our services, such as technical issues or failure to deliver the promised content quality.

No Refund Beyond 2 Weeks: Requests for refunds submitted after 2 weeks from the date of purchase will not be eligible for consideration. It is important for customers to initiate their refund requests within this timeframe to be eligible for review.

Contact Information: Customers can reach out to mail@interview-assistant-ai.com to discuss their case and initiate the refund request process.

Please note that this policy is subject to change based on the evolving needs of our business and our customers. We strive to provide exceptional service and address any concerns promptly and fairly. Thank you for your understanding, and we look forward to serving you at https://portal.interviewjarvis.com